Who Killed Download Software?

The software market, despite cries from many directions, is growing larger and larger. If you don't adapt your software business to the technological changes, your business can be readily disrupted even with the overall market growing for years to come.

The Dunning Process in Ecommerce

In digital e-commerce the dunning process should include elements of teaching the value of your service or product. Instead of simply playing debt collector, play the part of teacher. Focus your dunning process on providing customers with an explanation of the benefits they're missing by losing the service.

Revenue Recognition in Software Delivery

Correct guidance from your accounting team is required to get revenue recognition correct for e-commerce transactions. Ensure that your e-commerce system is integrated tightly and correctly with your accounting system so that you don’t have a nasty surprise from auditors later.

November Blogger’s Digest

This past month we gave advice about optimizing shopping carts for customers across the globe, provided tips for guiding traffic with domain name portfolios, shared some best practices in analyzing business performance, and highlighted the benefits of social media for special holidays.

Gartner Magic Quadrant for Ecommerce 2011

Gartner is a well-known industry analyst firm with offices around the globe. Each year, they publish dozens of research reports, called Magic Quadrants, that cover...

Update: The Gartner Magic Quadrant for E-commerce is now available through cleverbridge and Building Keystones.

Protect Your Intellectual Property

If you were a global merchant 300 years ago, you were probably using a wooden ship as your delivery method, and there was always a...

If you were a global merchant 300 years ago, you were probably using a wooden ship as your delivery method, and there was always a danger of lurking pirates ready...

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